Terms & Conditions

  1. Passengers are requested to report 15 minutes in advance at the boarding point mentioned in the ticket. The bus will not wait for passengers who are late.
  2. Passengers are required to bring the copy of the ticket or the print out of the ticket e-mail.
  3. A Valid photo identity proof mentioned in the ticket.
  4. Once the tickets are booked, there is no cancellation or refund / postponement.
  5. The company undertakes no liability in case of cancellation of the trips due to breakdown or for reasons beyond the control of the management. However proportionate refund of fare will be allowed in case of no alternate arrangement is done.
  6. Any personal luggage or belongings should be taken care of by the passengers themselves. Management is not responsible for your luggage s/baggage belongings inside the bus.
  7. Smoking and consumption of alcohol is strictly prohibited in the coach.
  8. Contraband and explosive articles are not allowed.
  9. Pets and animal are not allowed inside the bus while journey.
  10. Seats will be confirmed only after successful payment, depending upon the seat availability.
  11. For children above 4 years full tickets are compulsory. (Age proof required). Separate seats are not provided for infants below 4 years.
  12. Grievances and claims related to the bus journey should be reported to KTDC support team within 10 days of your travel date. Email: tour@ktdc.com .
  13. Any sort of disputes will be subject to the jurisdiction of the courts in Trivandrum.
  14. With the purchase of this ticket passengers are bound by terms and conditions of KTDC tours
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